Shipping policy
Where We Ship
Averfelt currently ships throughout the United States and to most international destinations. Shipping rates and options are calculated at checkout based on your location and order weight.
European Union Restrictions
Due to current packaging and product compliance regulations, we are unable to ship to the following countries at this time:
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France
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Germany
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Spain
- Select countries in the Middle East
We hope to resume shipping to these regions in the future once compliance standards can be met.
Order Processing and Delivery
Orders are typically processed within 3–5 business days, unless otherwise stated.
For preorder items, the estimated shipping timeline is outlined on each product page (typically the beginning of October of the calendar year). You will receive a tracking number via email once your order has been dispatched.
Please note that international delivery times may vary and are subject to customs processing delays beyond our control.
Shipping Rates and Duties
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Domestic (U.S.) orders: Shipping rates are calculated at checkout based on order weight and delivery location.
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International orders: Shipping rates are calculated at checkout. Customers are responsible for any import duties, taxes, or customs fees charged by their country upon delivery.
Tracking Information
You will receive tracking details via email once your order has shipped. If you do not receive tracking or have questions about your delivery, please contact us at support@averfelt.com.
Holiday Shipping Notice
We recommend placing holiday orders as early as possible to allow for extended processing and delivery times, particularly for international orders and any items marked as preorder.
